1603 Capitol Ave ste 415, Cheyenne Wyoming 82001, United States

Terms of service

SoukNao – Terms of Service

Company Name: SoukNao LLC
Website: souknao.shop
Email: service@souknao.shop
Phone: +1 (573) 245-0830
Shipping Area: United States only


1. Overview

These Terms of Service (“Terms”) govern your use of souknao.shop and any services provided by SoukNao LLC (“we,” “us,” “our”).
By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree, please do not use our site.


2. Online Store Terms

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian to use this website.

You may not use our products for any illegal or unauthorized purpose.


3. General Conditions

We reserve the right to:

  • Refuse service to anyone for any reason

  • Modify or discontinue any part of the website without notice

  • Cancel suspicious or fraudulent orders

Your content (excluding credit card information) may be transferred unencrypted.
Credit card data is always encrypted through PCI-compliant gateways.


4. Accuracy of Information

We strive to provide accurate product information, pricing, and availability.
However, errors may occur, and we reserve the right to correct these at any time.

We are not responsible if information on the site is inaccurate, incomplete, or outdated.


5. Products and Services

  • Prices are subject to change without notice

  • We reserve the right to discontinue products at any time

  • All product descriptions, images, and specifications are subject to change

  • Colors or details may vary slightly depending on your screen settings

Some products may have limited quantities.


6. Order Processing & Billing

We reserve the right to refuse any order.
We may limit or cancel quantities purchased per person, household, or order.

You agree to provide accurate, complete, and up-to-date information for all purchases, including:

  • Billing address

  • Email address

  • Phone number

  • Payment details

If your order cannot be processed, we will contact you using the information provided.


7. Shipping & Delivery

SoukNao ships within the United States only.
Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, weather, or unforeseen circumstances.

Please refer to our Shipping Policy for full details.


8. Returns & Refunds

Our Return & Refund Policy governs all returns, exchanges, and refund requests.
By purchasing from us, you agree to that policy.


9. Third-Party Tools & Services

We may use third-party tools, apps, analytics, and payment processors.
We are not responsible for the content or functionality of third-party services.

Your use of these services is governed by their own terms and conditions.


10. User Comments & Submissions

If you submit comments, reviews, or other content:

  • You grant us the right to use, publish, reproduce, or distribute it

  • You agree your content will not violate any laws or third-party rights

  • You agree not to submit misleading, abusive, or inappropriate content

We may remove any content we find inappropriate or unlawful.


11. Personal Information

Your submission of personal data is governed by our Privacy Policy.
Please review it for details on how we collect, use, and protect your information.


12. Errors, Inaccuracies & Omissions

Occasionally, information may contain typographical or system errors.
We reserve the right to correct any errors or update information at any time.


13. Prohibited Uses

You are prohibited from using the site or our products for:

  • Illegal activities

  • Violating laws or regulations

  • Infringing on intellectual property

  • Uploading viruses or malicious code

  • Harassing, abusing, or harming others

  • Collecting personal data of others

  • Interfering with site security or performance

We may block or terminate accounts violating these rules.


14. Disclaimer of Warranties

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • The results from using our services will be accurate or reliable

  • All products will meet your expectations (though we aim for quality)

All products and services are provided “as is” and “as available” without warranties of any kind.


15. Limitation of Liability

SoukNao LLC is not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses caused by misuse of products

  • Issues caused by third-party delivery carriers

  • Damages resulting from your use or inability to use the website

Our liability is limited to the maximum extent permitted by law.


16. Indemnification

You agree to indemnify and hold SoukNao LLC harmless from any claims arising from your violation of these Terms or misuse of our services.


17. Severability

If any part of these Terms is found unlawful or unenforceable, the remaining sections will remain in effect.


18. Termination

We may suspend or terminate your access to the website if you violate these Terms.
Obligations and liabilities incurred prior to termination remain enforceable.


19. Governing Law

These Terms are governed by the laws of the State of Missouri, United States.


20. Changes to Terms

We may update these Terms at any time.
The latest version will always be posted on this page.
Your continued use of the website means you accept the updated Terms.


21. Contact Information

For questions about our Terms of Service, contact us:

📧 Email: service@souknao.shop
📞 Phone: +1 (573) 245-0830

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