SoukNao – Privacy Policy
Company Name: SoukNao LLC
Email: service@souknao.shop
Phone: +1 (573) 245-0830
Website: souknao.shop
Shipping Area: United States only
1. Introduction
SoukNao LLC (“we,” “us,” “our”) is committed to protecting your personal information and your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from souknao.shop.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Collected when you register, place an order, or contact us:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely by third-party providers)
b. Device & Usage Information
Automatically collected through cookies and analytics tools:
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IP address
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Browser type
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Device type
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Pages viewed
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Interaction with the website
c. Order Information
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Items purchased
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Payment method used
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Delivery preferences
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Order history
d. Communication Data
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Emails, messages, and customer support interactions
3. How We Use Your Information
We use the information collected to:
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Process and fulfill your orders
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Communicate about purchases, inquiries, or support
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Improve website performance and customer experience
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Prevent fraudulent transactions
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Comply with legal requirements
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Personalize your shopping experience
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Send marketing emails (only with your consent)
4. How We Share Your Information
We do not sell or rent your personal information.
We may share data with trusted third parties only when necessary:
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Payment processors (e.g., PayPal, credit card providers)
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Shipping carriers (to deliver your order)
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Service providers for website hosting, analytics, or security
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Legal authorities if required by law or to protect our rights
All third parties are required to keep your information secure.
5. Cookies & Tracking Technologies
Our website uses cookies to:
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Improve site functionality
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Remember your preferences
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Analyze store performance
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Provide a personalized shopping experience
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information, including:
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SSL encryption
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Secure payment processing
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Limited data access within our company
While we strive to protect your data, no method of transmission is 100% secure.
7. Your Rights
Depending on your state, you may have the right to:
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Access the personal data we hold
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Request corrections
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Request deletion of your data
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Opt-out of marketing emails
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Restrict certain types of data processing
To exercise your rights, contact us at service@souknao.shop.
Marketing emails include an easy unsubscribe option.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13.
Parents or guardians who believe their child has provided us with personal information may contact us for immediate removal.
9. Data Retention
We retain personal information only as long as necessary to:
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Fulfill your orders
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Meet legal or tax requirements
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Resolve disputes
After this period, data is securely deleted or anonymized.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content or privacy practices.
11. Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page with an updated “Last Revised” date.
12. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
📧 Email: service@souknao.shop
📞 Phone: +1 (573) 245-0830